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Partner with BlueShield for a transformative IT journey, tailored to elevate your business through cutting-edge technology and unparalleled expertise.
Crafting Solutions for Your IT Needs
We start by understanding the unique IT challenges that you face. Our initial conversations are focused on identifying the specific issues that impact your business operations and growth. This client-centric discussion paves the way to our detailed 'How We Work' strategy, ensuring that your IT infrastructure is not just integrated, but optimized for your success.
BLUESHIELD JOURNEY
SOLID TRACK RECORD
For over 20 years, we have prioritised being available and responsive.
We proud of our consistently high delivery standards.
20
Years
+
60s
AVG WAIT TIME
to talk to a tech
81%
TICKETS CLOSED
within 24 hours
08m
AVG RESPONSE TIME
to email tickets
98%
CLIENTS
have referred us on
FREQUENTLY ASKED QUESTIONS
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Can I insure my data from theft and loss?Though Blueshield does not insure data, as an ISO rated company Blueshield can work with any insurer to make sure your data’s security meets their standards and remains compliant to their policies.
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Have BlueShield’s protected clients had security breaches before?No client adhering to Blueshield’s advice and recommendations has had a security breach. Blueshield is consistent in the task of letting the appropriate personnel know when a client requests a change that opens up a security vulnerability or through inaction in letting a vulnerability persist.
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I’m currently not a client, is BlueShield still able to help with backup and recovery?"Yes – Blueshield is often able help an unfamiliar company recover from a disaster when their previous IT provider has been absent or have left behind no functional backups or obscure recovery solutions.
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