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Partnership isn’t just our business objective—it’s a significant part of our history
Blueshield Technologies provides IT services to more than 200 businesses across VIC, QLD, and NSW, catering to organizations with between seven and seventy computer users. We are proud to hold ISO9001 and ISO27001 accreditations, underscoring our commitment to quality management and information security. Our IT support packages include proactive monitoring of our clients' systems, allowing us to resolve many issues before they even come to the client’s attention. Additionally, we offer helpdesk support for IT-related queries, with 99% of calls answered within three rings.
SOLID TRACK RECORD
For over 20 years, we have prioritised being available and responsive.
We proud of our consistently high delivery standards.
22
Years
+
60
AVG WAIT TIME
to talk to a tech
81%
TICKETS CLOSED
within 24 hours
08
AVG RESPONSE TIME
to email tickets
98%
CLIENTS
have referred us on
Our Clients Our Strength
Our experience spans across a wide range of different industries and clients. We have been involved in OEM procurements, projects ranging from large system migrations, systems deployment, new infrastructure implementation, application development, network implementations, systems administration & management, Cyber Security and business continuity.
WE ARE CERTIFIED
BlueShield Technologies is one of the few IT Services Companies across the whole of Australia that has this critical certification.
BlueShield also boasts other important IT related quality assurances including on-site indemnity insurance and comprehensive work cover.Customers need to know that their data is safe.
Forward-focused businesses are rapidly moving to prove that their data protection protocols are airtight.
We help our clients stay competitive and compliance-ready for the inevitable legislative changes ahead.
