Computer back up and Maintenance Service Agreements save you time and money in the long run

Many small and medium business enterprises purchase their hardware and software, not realizing the fact that their equipment has a lifespan; and is dependent on the users to minimize the risk of technical problems, and data loss. If your company is reliant upon a computer network service; it makes sound financial and business sense to enter into service agreements with your supplier.

A company like BlueShield Technologies will send consultants to analyze your company’s IT needs; and access equipment from the world’s leading computer hardware suppliers such as IBM, HP and Dell among others with whom they have partnered. As BlueShield is not pushing a specific brand, you can be assured that the firm will shop around for the best deal for you, the client. Following the installation of your hardware, network, software and data management systems; you can enter into a service and maintenance agreement with them.

A maintenance and service agreement protects you from losing data due to hardware or software problems. With your agreement, you will have 24 hour a day access to the BlueShield Help Desk. Many problems can be fixed online as an engineer or IT specialist from BlueShield will talk you through the problem. If your company is based in the Melbourne area, then technicians will be dispatched, with no call out fees charged, to your premises to sort out the problem.

BlueShield Technologies offers various service agreements to suit your company’s specific needs. Agreements such as Breakfix, Support and Maintenance, Disaster Recovery Guarantee and Storage solutions agreements all ensure that you have access to qualified IT specialists in the event of data loss or system failures, 24 hours a day.

Your agreement with BlueShield Technologies will offer you peace of mind and protection against theft and loss of your clients’ data (which it is your legal obligation to keep secure). You can choose a complete package or parts thereof. BlueShield Technologies can set up and maintain your network, and back up and guarantee the reloading of data should there be a disaster due to natural causes or human error. Your hardware can be fixed on site by BlueShield technicians, or replaced if necessary; IT specialists will do a complete analysis of your company’s networking capacity and effectiveness, and assist you with improving your data storage solutions. Your ongoing agreement with BlueShield Technologies will ensure that your company is always up to date with the latest virus protection software.

If you do not have a service and maintenance plan upon which you can rely, it may take you more hours than you can afford to source a computer technician in your area. If you have an existing agreement with a company like BlueShield Technologies, you will have no nasty surprises when the repair bill arrives, as the hourly rates are fixed.

Unless you have a qualified team of IT experts or technicians on your staff, you will need the security of a disaster management or repairs and maintenance agreement.