Software upgrade refers to replacement of an older version of an application or program with a newer version of the same product. The newer version is always better and useful in bringing the system up to date or just improving its functionality. The newer versions are currently fully featured and there is usually a cost for the upgrade although one can upgrade often at reduced price. The software may include accounting, budget, operating system, payroll software antivirus just to name but a few.

Below are the recommended times for your upgrades:

• When you buy a new application that does not work under your old operating system
• When you upgrade the hardware and it fails to work properly on your older version of operating system
• Compatibility issues– Sometimes a company may migrate to newer versions of software hence limiting capabilities of those users without the new software installed.

If the above guidelines are adhered to, you will see more productivity and better use of resources.

Advantages of software Upgrade

• Some software upgrade may not call for minimum system requirements. So you will be ready to install without fear.
• Installation of some of the new software may be straight forward. It may not need your expertise to do so.
• Most new versions of software are freeware and if not, can be obtained at affordable prices.
• Most software will allow you to switch to other providers without incurring extra costs of the same in order to be compatible with the other provider’s systems.
• New software remove errors and fixes bugs within the system since they come in with new features
• Linux or Macintosh operating systems are less vulnerable to infections and attacks.
• It feels good to have fresh appearance.
• User friendly – the software can be used quite easily

Disadvantages of software Upgrade

• It may take users time to learn the system. If IT migrates from one operating system to Linux, it will require some time to learn.
• New errors which may hinder productivity may occur.
• Some software can be costly to obtain.
• Some software like windows may require high computer requirements. This may include high capacity memory, better graphics card and minimum hard disk space. If your computer does not have these minimum features then upgrade may be a problem or even may call for other costs.
• Since change is never welcome at first assistance, most novice users may be resistant to changes.

How BlueShield delivers upgrade

In order to deliver, BlueShield uses the following tips.

• Seamless Upgrade– The data and software settings should remain intact through the upgrade. This process should be pain free to customers
• Bugs - BlueShield is upfront in differentiating bug fixes from upgrades. Since customers are willing to pay for upgrades to have new features and enhancements, nothing less is done.
• Operating System– BlueShield considers this as a feature. Applications will often require upgrade in order to function properly in cases of new operating system releases. Our customers are informed earlier.
• Compatibility – Upgrades should be compatible even with older systems if need be.
• Backups– Customers are encouraged to backup the applications and data before installing the upgrade even if the process is flawless.
• Compelling Need- There should be a compelling reason for the upgrade because there are new releases, upgrade should be done.